The Store Operations Manager is responsible for the operations and profitability of the retail stores including the direction and development of outside sales within a district, total profit and loss management, developing and maintaining strategic business relationships with current and potential market share leaders and customers and increase market share of all units through aggressive planning and control.
The General Manager is accountable for the operation and profitability of specific Benjamin Moore company-owned stores. Responsibilities include the development and implementation of the group’s business and marketing plans, effective financial planning and analysis skills and abilities, make decisions that drive profitability and ongoing sales success, ability to grow both DIY and contractor sales, effective management of all employees and ongoing recruiting and training.
Outside Retail Sales Representatives are responsible for attaining strategic growth targets through end-user accounts, with an emphasis on small and medium painting contractors. Responsibilities include developing business plans that focus on contractors in excess of $10,000 in paint purchases, developing leads through strong communications with store managers and employees and projecting new potential growth opportunities.
The Retail Store Designer/Decorator is primarily responsible for providing guidance on store display and presentation techniques, recommends color and design trends and forecasts and selects colors and materials suitable for particular regions of the country and types of stores including paint, wallpaper, etc. Leads the recommendation for home fashion merchandising materials, including concept, tracking home fashion merchandising requirements and inventory requirements.